Making a complaint

Leaflet EX343 provides guidance which explains what to do if you feel unhappy with the service you have received from the administrative staff or with any procedural aspect of your case. Each complaint we receive gives us the opportunity to put things right.
If you are not satisfied with the standard of service you have received you should in the first instance write to the Manager of the relevant court. The Manager will look in to the complaint and provide you with a reply.
If you are unsatisfied with the response, you may write to the Area Director.
You may also contact the Customer Service Unit.