Money Claim Online

Money Claim Online (MCOL) is part of the County Court Bulk Centre and was set up in 2001 to support government policy in making justice affordable and accessible to all.
 
This online service allows county court claims to be issued for fixed sums up to £100,000 by individuals and organisations over the internet, anywhere, anytime. This pioneering work is the first example in this country of what has been called a ‘Cyber-Court’, and has drawn interest from governments around the world including Poland and the USA. MCOL is now issuing more claims than any local county court – 152,000 in 2007/08.  
 
MCOL enables a claimant to request a claim online, check the status of the claim and, where appropriate, request entry of judgment and enforcement by warrant of execution. Payment of the court fee is be either credit or debit card. Defendants can also use MCOL to reply to and check the status of their claims online.
 
Money Claim Online provides and maintains a high level of customer service. In a joint application with the County Court Bulk Centre, it was accredited the Charter Mark award for excellence in customer service.

Bank Charge Claims

Following the High Court hearing on 22 May banks have been given leave to appeal.

Pending the final outcome of this matter, the management of individual cases in the county courts is a matter for county court judges to consider based upon the circumstances of each individual case. However, at yesterday's hearing, Mr Justice Andrew Smith confirmed that the reasons behind the original stay on such proceedings continue to apply at least until the disposal of the appeal.

If a customer decides to make a claim in a court or through Money Claims Online it will be issued in the usual way, but may then be stayed under arrangements put in place by the local judiciary.